EHR + Practice Management

Optometry PMS that runs the whole practice

Optometry practices need more than a charting tool. MedCrest gives you one connected system for documentation, scheduling, billing, payments, optical, and patient communication - available as Cloud, Local, or Hybrid PMS - so you can handle more demand with more confidence, even when staffing is tight.

Connected foundation

One system keeps practices moving

Instead of forcing your team across disconnected tools, MedCrest helps you keep patients moving, reduce operational drag, and run every location with clearer visibility.

Built for optometry

Clinical forms, coding support, and exam processes designed around how eye care practices work day to day.

Workflows that adapt to your team

Customize documentation, scheduling, and operations for consistent teamwork as roles and staffing change.

Cloud, Local, or Hybrid

Deploy in the cloud, on a local clinic server, or as a hybrid - so hosting matches your IT, privacy, and connectivity needs.

Fewer extra steps

Connect labs, diagnostic devices, clearinghouses, and partners so information flows through the practice more easily.

Cleaner billing workflows

Submit stronger claims, reduce avoidable rework, and manage revenue inside the same platform that runs operations.

Embedded optical

Manage frames, lenses, contact orders, and point-of-sale workflows with fewer handoffs and faster visibility.

Patient engagement

Turn outreach into a growth tool

Automated reminders, two-way messaging, recalls, waitlists, and review requests - so engagement protects revenue instead of adding front-desk busywork.

  • Automate appointment reminders and recall outreach
  • Fill schedule gaps with waitlist notifications
  • Request reviews to strengthen online reputation
  • Keep messaging aligned with the patient record
Front desk coordinator reviewing the day's schedule beside a wall of frames
Revenue

Protect revenue with clearer billing

Accurate claims, ledger visibility, denial follow-up, and billing analytics - without bolting on a separate finance stack.

  • Submit cleaner claims with coding support
  • Reconcile ledgers systematically
  • Follow up on rejections to protect revenue
  • Track billing performance in dashboards
Billing coordinator reviewing a claim beside a practice dashboard and a trial-lens case
Payments

Easier payments for patients and staff

In-office and online payments tied to the patient record - tap, swipe, wallets, and portal payments without another disconnected system.

  • Accept payments in clinic or online
  • Post payments to the patient ledger automatically
  • See transactions, fees, and deposits in one place
Contactless card payment at an optical counter next to new eyeglasses
Extend as you grow

Add capability without adding chaos

Start with the MedCrest foundation, then layer reporting, intake, engagement, and payments as your practice expands.

Intake

Registration & scheduling

Online booking, customizable forms, and intake surveys that shorten the front-desk queue.

Claims

Clearinghouse workflows

Electronic claim submission, rejection review, and resubmission from one billing surface.

Engagement

Automated patient outreach

Reminders, recalls, reputation, and campaigns that keep chairs full.

Insights

Practice reporting

Operational and revenue reporting so owners see what is working across locations.

CloudManaged hosting & remote access
LocalOn-premises clinic infrastructure
HybridLocal operations + cloud reach
Deployment

Cloud, Local, and Hybrid PMS

MedCrest is one product with three deployment paths. Pick the model that fits each practice - or mix models across a multi-location group.

Cloud

Cloud PMS

Hosted MedCrest with updates, backups, and access from any approved device - ideal for multi-location ownership and lean IT.

Local

Local PMS

Run MedCrest on your clinic’s servers when you want data and performance to stay on-site.

Hybrid

Hybrid PMS

Keep day-to-day operations local while using the cloud for remote access, sync, or resilience.

Trust

Privacy across Canada, the U.S., Australia, New Zealand, and Mexico

MedCrest is built for multi-market optometry - PIPEDA and provincial health laws in Canada, HIPAA with BAA options in the U.S., Privacy Act & APPs in Australia, the Health Information Privacy Code in New Zealand, and LFPDPPP sensitive-data rules in Mexico.

Everything you need, all in one place.

See how MedCrest connects clinical, optical, billing, and engagement for your practice.