Product capabilities

Features both practices can run on

Optometry PMS and Dental PMS share one foundation — scheduling, clinical documentation, specialty workflows, billing, and patient engagement on a single patient timeline.

Scheduling

Calendars that match real clinic flow

Provider templates, multi-location views, online booking, and day-of adjustments without spreadsheet gymnastics.

Provider & chair schedules

Define visit types, buffers, and resources the way your practice actually books.

Online booking

Let patients request or book open slots while rules protect doctor preference.

Multi-location visibility

See what is happening across sites without hopping between systems.

Reception desk with an open diary and a scheduling screen
Clinical

Documentation that fits the visit

Customizable encounters, coding support, and chart structure for Optometry PMS and Dental PMS — thorough records without slowing the clinician.

Encounter templates

Build visit flows your clinicians prefer — then refine them as the practice changes.

Coding assistance

Support accurate documentation for insurance and audit readiness.

Device-ready charting

Bring diagnostic data into the visit with fewer manual transcriptions.

Clinician documenting a visit in a modern clinic room
Specialty workflows

The same system, tuned to your specialty

Shared operations stay identical. Specialty work lives in the product you choose — optical for Optometry PMS, treatment planning for Dental PMS — still attached to the same patient record.

One patient record

Schedule, chart, orders, and billing stay connected no matter the specialty.

Optometry PMS

Exams, optical orders, and checkout built for eye care. See Optometry PMS

Dental PMS

Chairside charts, treatment plans, and follow-up built for dental clinics. See Dental PMS

Specialty-neutral clinic workspace for treatment planning
Billing

Claims and ledgers that protect revenue

Submit, track, and reconcile inside the same platform your clinical and front-desk teams already use — for both Optometry PMS and Dental PMS.

Electronic claims

Send claims, review rejections, and resubmit without a separate portal maze.

Patient ledgers

Keep balances, payments, and adjustments tied to the right visit.

Revenue analytics

See where denials and delays are costing the practice.

Clinic billing workspace with a ledger on screen
Engagement

Patient communication that fills the schedule

Reminders, two-way messaging, recalls, and reputation tools that reduce no-shows and keep patients returning.

Appointment reminders

Email and SMS confirmations that cut missed visits.

Recalls & waitlists

Bring overdue patients back and fill last-minute openings.

Reputation

Request reviews at the right moment after a strong visit.

Front desk coordinator reviewing the day's schedule
Deployment

Cloud, Local, and Hybrid

Choose how MedCrest is hosted - fully cloud, fully local, or hybrid - without changing how your team schedules, charts, and checks out patients.

Cloud

Managed hosting, automatic updates, and access across locations and devices.

Local

Install and run on your clinic’s on-premises infrastructure for on-site control.

Hybrid

Combine local primary operations with cloud connectivity for remote access or multi-site needs.

Clinic equipment rack beside a laptop in a quiet back room

Want the full walkthrough?

We’ll show MedCrest against your current tools and highlight the fastest wins for your team.